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Unrecognized serial number
I just bought Nero TuneIt Up and when I enter the serial number that I received via email, the software claims that it is invalid and to contatc technical support.
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Hi Martin-
Please go here-
http://www.nero.com/enu/support/conta...
and submit the contact form.
Please let me know what they have to say.
Note that they don't work weekends so you won't get a reply until at least Monday.Comment -
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Hello and thank you for your quick reply.
I had already tried this site but it does not work at all: to fill the email contact form, you need to enter the product’s serial number, which I do, but the web page then freezes with a “Wait...” message that simply stays there forever (see enclosed).
That is why I found your email and asked for help: you were the first one to actually write me back!
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Just to let you know- you shouldn't post a serial number in a public forum.
Have you tried clicking on the "need to find serial number" at the bottom of the page. -
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- view 1 more comment
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Wither 1,
What?
OP: software claims that S/N it is invalid
Wither 1: Submit Tech Support contact form (that requires a valid S/N?)
OP: But, the contact from needs a valid S/N (paraphrasing)
Wither 1: "Have you tried clicking on the "need to find serial number" at the bottom of the page. " (For them that don't know where to find the S/N that the OP already has!)
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Wither 1,
What?
OP: software claims that S/N it is invalid
Wither 1: Submit Tech Support contact form (that requires a valid S/N?)
OP: But, the contact from needs a valid S/N (paraphrasing)
Wither 1: "Have you tried clicking on the "need to find serial number" at the bottom of the page. " (For them that don't know where to find the S/N that the OP already has!)
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