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I’m frustrated

update nero start (2019 platinum) blocks due to not launching NeroControlCenter

when launching Nero Start (2019 platiunum) it tell's me there is an update for Nero Start. I have to click the "OK"-button to launch nerocontrolcenter, but nothing happens... The NCC-app is installed (i can find it in the startmenu) but clicking on it does nothing. So i cannot use NERO 2019...
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