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Update of Nero 2014 Platinum to 2018 Platinum has failed on Windows 10 (April 2018 update)

Update of Nero 2014 Platinum to 2018 Platinum has failed on Windows 10 (April 2018 update) because Installshield Wizard says that "Microsoft VC Redist 2010 SP1 (x86)" to be installed, but when that is attempted, error message says "The installation of Microsoft VC Redist 2010 SP1 (x*6) has failed. Setup will now exit"
What can I do, I have just paid for the 2018 update in good faith!
Graeme
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  • Hi Graeme,
    Try the steps described by "Paul" in this older thread ?...

    http://forum.nero.com/nero_eng/topics...

    Namely:

    1. In Apps & Features uninstall: Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    2. Run Nero 2018 installer
    3. Restart for configuration changes to take effect.
    4. Run Windows Update
    5. Security Update for Microsoft Visual C++ Service Pack 1 Redistributable Package (KB2565063) installed.
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