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I’m sad & mad

Upgrade?? Ha!

I have been a Nero customer since Nero version 7. Unfortunately each time I have had a new computer I have needed to get a newer copy of Nero. The one thing I have noted consistently is that each version of Nero has become more and more complicated, and less and less user friendly.

Since I had to "upgrade" to Nero 2014 I have used it very little because it has simply become too complicated to be worth the effort of fighting through the lack of directions and the myriad of separate unrelated programs that are apparently required to perform what was a simple single task in Nero 7, 8, and 9 -- burning a few video files (avi and/or mp4) to create a Video DVD.

No matter which program in Nero 2014 that I open it tells me that I should be using some other Nero program.

If for just one second I thought that the authors of this garbage had any chance of producing a usable product, I'd be willing to respond to one of their constant emails asking me to "upgrade" again -- but as I say, ever since Nero 9, each newer version has been WORSE than the version before it.

In fact, what I'd really love to do would be to get a REAL UPGRADE -- back to Nero 7 8 or 9 -- at least those versions had a program (Nero Burning ROM) that actually worked. Now I have to settle for Nero Video, which is more complex AND less capable than Nero Burning Rom version 7 8 or 9
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  • I love the banner at the top of the page that says "Nero AG employees are here to help."

    Take a look at all the help I have received in the ten months since this was posted.
    • TBH, it's a bit hard to see what the question is actually?

      I see a general rant and frustration things become worse and harder to use.

      You want to turn off promotion of other Nero products?

      I only have Nero Video 2017 and what is free together with that - but remember some setting somewhere not to produce info on Nero products or something like that. Don't know if that is a recent setting or not.

      And to be fair, I think Since5.5 has been very helpful on forum.
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  • I and everyone else who visits the forum wish they would fix that and numerous other things displayed in the forum. When this new forum started 3 years ago, there was some good employee interaction in the forum, however, that has dwindled to one who participates when he can. A couple of the most prolific responders no longer work for them.

    I don't know how your old thread got overlooked. However, I have responded to your other newest thread on the same subject.
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  • Wither 1. I suspect this forum would just about fold over without your involvement. I nearly said; wither and die but thought that was a bridge too far. My son knows I use Nero 2016 Platinum and he also knew I wasn't going to buy the latest version but on seeing the 9 for 1 Christmas offer then a further £5.00 off he bought it for me. O&O defrag was the programme that interested me the most which I think sort of sums up my thoughts about this programme these days. Nothing else has been installed yet but I do think its the likes of you who should be appreciated more for what time you give trying to help people. Nero AG employees are here to help is just pointless banner and has been for a long time. Happy New Year.
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  • Thanks for the kind words James.

    Happy New Year to you and Tom.
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