video not full screen

creating a dvd with a 624x480 mp4. tried several different settings when importing the file. My friend has nero 10, i have nero 12 plat. my video turns out to be a square with black bars(letterbox) on the sides. His comes out full screen. I cant figure it out.
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  • A DVD Video will encode the Video with a video mode 720*480 or 720*576 resolution which is higher than your source video. You need to adjust the resolution, Start making a DVD video, import your video ,then click Edit to open it in Video Editing widnow. Highlight the video ,then on the rigth part ofn the window,click "Properites>Scale > "Sale and fit" or fit to screen.
    The Video should now fit the preview screen, you can proceed to burn DVD to hard drive first to see if there is any change,
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  • thanks for the reply. i followed the suggestion but am not able to find how to get the properties option. there are over 10 individual mp4 files in the project. I get to the video edit screen and highlight the main video window but dont get any option for properties, tried right click, tried highlighting individual files.....tried with just one mp4 file....please advise.
    also if this only does one file at a time is there a way to do the whole project.
    thanks
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  • Click the down arrow to open the Effect Palette. The properties of the video will show up on the right hand side of the screen.

    Another way to do this is to grab one of the white squares at the corner of the video in the preview screen and then drag to fit the video to the screen. However, when you hover your mouse pointer over the square, you need to have the diagonal arrow displayed rather than the curved rotation arrows.
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  • wither, thanks, got to that point but missed the scale option.
    if i drag the window like you suggested, i can make it wider but it looses some image at the top and bottom. same thing if i choose scale and fit.
    fit to screen option does not appear to change anything. I suppose I should leave the native resolution alone. I was just curious because like I said earlier, my friends nero makes it full screen. i have not compared to see if he is loosing image or getting the image out of shape. will do that.
    is his maybe some default setting?
    thanks again to all for replies
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  • With scale and fit, you shouldn't loose anything. It should just fit it to the screen. You can only scale so much without losing quality in the final project.

    Nero automatically adds black bars when upscaling a video with low resolution to a higher resolution to avoid problems like pixelation in the final project. I think that's why you are seeing the limitation in how far you can resize.
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  • I am having a similar issue. I have an mp4 file I'm trying to burn to DVD but when I import it it has black bars at the top and bottom (not the sides) and I don't know why. However when I open the video editor and click the preview screen and watch the video in the pop up window the bars are gone. However, I'm burning the DVD now and the bars are still present when Nero transcodes the footage. I guess I can hope the bars wont be there when DVD is done burning but doesn't look like it. Why is this??? I have Nero 10.
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  • You can import the subject video into Recode and crop the black bars. Then recode it.

    Does that help?
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  • The black bars are actually cropping part of the image. Not sure this will help. Is it possible its due to the file type of the video? It's an mp4 video.
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  • The black bars shouldn't be cropping anything. They should just surround the original video to keep it's aspect ratio. The only way I see that happening is if you scaled it to fit it to the screen.

    As requested by Omega Tester, please upload your file. I use filedropper.com. It will give you a link to the file that you can post here when it's finished uploading.
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  • I'll do what I can. Again the bars were there right from the get go as soon as it was imported in. They're there when the Recording Format is in Automatic or 4:3 but gone in 16:9 but then I have thick bars on the left and right sides obviously. Right now I'm joining it with another video so I can have a duplicate file which I'll import in Nero to see if that fixes it. The additional video I could always cut out. I'll report back once I've done that.
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  • crissrudd4554,

    I've made a 720x480 picture (white space) and included it in two DVD-Video projects, one 16:9, the other 4:3. Here are screenshots (the 2nd one is a 16:9 project!):





    In this instance, the source actually has a non-adjusted aspect ratio of 3:2. If this is the case with your video, I think it should show up in the MediaInfo data.
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  • This is my situation. They black bars like in the first pic keep showing up yet in 16:9 they disappear but then there's black bars left and right. I'll try MediaInfo unless from what you're telling me it can't be fixed
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  • crissrudd4554,

    I've made a 720x480, 3:2 .mp4 from a 720x480, 16:9. It exhibits the same black bars shown above. Here's the MediaInfo data:

    General
    Complete name : ...Video_Stretched.mp4
    Format : MPEG-4
    Format profile : Base Media / Version 2
    Codec ID : mp42
    File size : 6.62 MiB
    Duration : 54s 187ms
    Overall bit rate mode : Variable
    Overall bit rate : 1 025 Kbps
    Encoded date : UTC 2015-03-29 17:08:54
    Tagged date : UTC 2015-03-29 17:09:01

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : Main@L3.0
    Format settings, CABAC : Yes
    Format settings, ReFrames : 1 frame
    Codec ID : avc1
    Codec ID/Info : Advanced Video Coding
    Duration : 53s 933ms
    Duration_LastFrame : 100ms
    Bit rate mode : Variable
    Bit rate : 1 024 Kbps
    Maximum bit rate : 10 000 Kbps
    Width : 720 pixels
    Height : 480 pixels
    Display aspect ratio : 3:2
    Frame rate mode : Constant
    Frame rate : 30.000 fps
    Standard : NTSC
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.099
    Stream size : 6.57 MiB (99%)
    Language : English
    Encoded date : UTC 2015-03-29 17:08:54
    Tagged date : UTC 2015-03-29 17:09:01

    Audio
    ID : 2
    Format : AAC
    Format/Info : Advanced Audio Codec
    Format profile : LC
    Codec ID : 40
    Duration : 54s 187ms
    Bit rate mode : Variable
    Bit rate : 3 744 bps
    Maximum bit rate : 3 920 bps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Stream size : 24.8 KiB (0%)
    Title : und
    Encoded date : UTC 2015-03-29 17:08:54
    Tagged date : UTC 2015-03-29 17:09:01

    Menu
    00:00:00.000 : Start
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  • crissrudd4554,

    I was typing while you were posting. The MediaInfo program is safe and a good tool to have on hand. If you verify that the display aspect ratio of your video is 3:2 which I suspect it is, the only options I know of are to scale one axis and distort the picture slightly, scale up both axes and lose some of the picture, or be happy with the black bars!
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