Want Refund on a very Overrated Nero Platinum 2014

I paid 130 bucks for Nero Platinum. As far as I'm concerned the software is mediocre at best. Encoding takes upwards of 13 hours for a movie. The software doesn't support common file formats such as MKV certain AVI's and even some MPEG-4's. I can think of a dozen more software programs out there for half the money that support any file format you can through at it. So my question is how can I get a refund on this over priced, overrated software?
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