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I’m confused

Win 10 Pro x64 poor playback and recording?

Hi guys, I've recently transferred my Nero 2015 Platinum from my dead computer to a new win10 pro system. I've installed and activated and updated just fine but I'm having problems now with mp4 playback (in media) and burning (to Bluray). I can play a video using the stock windows player just fine but if I try and use Nero media it pixelates so badly it cannot be watched. The same if I try and record to bluray disc. Any ideas? On my old win7 system it used to work just fine ??
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